We recently had our 23 year old carpet & entryway tiles removed & replaced with European Oak engineered hardwood by Abbey flooring in Auburn.  We were very impressed with the entire procedure.  Joe at the store was very friendly & was very patient with us while we selected the hardwood & Avery & Eric were very professional & friendly during the installation.  Avery even asked me if he could buy me a burger from Carl's Jr. when the took their lunch break.  They took the extra time to do the little things which really impressed us.  That is how you run a business & get repeat customers.  Thanks Abbey!
-Art M.

Joe Imel from Floortex is very efficient and has great customer service. I depend on my contractors to do a good job at the price they quote and he does just that. I will recommend Joe to anyone that needs new flooring.
-Mary M.

We enjoyed working with Abbey carpets. Joe got us an estimate right away and was able to schedule us in a timely manner in line with our painter. Avery and Eric did a fantastic job for us!! When Avery laid out the wood in the hallway he was very careful to have the lines match the doorways. It's beautiful. They had to match the design lines of the carpet in one room and I can't see a seam at all. They also did an amazing clean up job and gave us an extra hand with a few things. Thank you!!
-Becky B.

Great store, awesome Installers! After agonizing about having to hire "box store" contractors to install a an inferior product, I finally came to the realization that I need to go with a good company. Abbey has been in Auburn for as long as I can remember, so I knew they were a good, reputable and trustworthy company. After reading several reviews on different flooring companies, I decided to go with Abbey in Auburn. I spoke to Laura who made a special effort to get to my home quickly as I was pressed for time. She came out and we assessed my needs and she got back to me with an estimate very quickly. When it came time to have the floor installed the two gentlemen who came out were excellent. Avery and Eric did an outstanding job installing my Vinyl plank flooring and even went above and beyond to help carry a few of my heavier pieces of furniture back in(not part of the contract). They left my home clean and were very thorough. The product looks fantastic. It has only been a day, so I cannot review the product itself(I'll do that down the road), but Abbey flooring in Auburn exceeded my expectations.
-David S.

I just moved into my new office in Downtown Auburn to launch my new massage therapy business. The space is beautiful but the stairs leading to my office were atrocious! It smelled like an old library and was 15 year old blue carpet! Joe came out to my office and arranged for beautiful carpet to be installed that very week! Now it looks wonderful. Professional, helpful and a company that I would surely go back to. Thanks Joe!
-Monica T.

This review is looking long overdue and I apologize to Lara for the delay. We recently completed remodeling a few rooms in the house and were ready to look at flooring. Lara was wonderful and very patient with us. After carpeting was laid in the rec room the installer noticed that there was a defect in how the pattern ran through the room. The folks at Abbey didn't even hesitate and ordered new yardage to replace the defective product. Later this year we will be looking at replacing some other flooring in the house and we are very comforted in knowing that we need look no further than Abbey right here in Auburn.
-Jeff O.

Had a great experience at Abbey. Great selection and service. Laura was very helpful in directing us to the right carpet selection without being pushy. We were able to get the carpet we chose installed quickly even though it was not an in stock item and had to be ordered. Installers were great. Very professional and cleaned up extra material after install, so as not to leave us with a mess. I would definitely use Abbey again and recommend them to anyone.
-Sheri B.

Fantastic experience with Abbey Floors. The sales team was knowledgeable and helpful. Guided me in gently in the decision making process of my new flooring. The install team was delightful and did stellar work! I would highly recommend and have!
-Tanya H.

I worked with Kristie McCarthy at Floortex. She was helpful in every way, helping me choose the right color flooring, coming out to our house for an estimate, returning to check the accuracy of the measurements and answering all of my questions in a timely manner. I recommend using Floortex for sure!
-Janet R.

Excellent service, attention to detail and follow through. I recommend you contact Rudy Hassid before beginning any new flooring or refinishing project. We had some issues with existing Maple floors that were recently refinished, stained and coated by a local installer. He came out to the our house and consulted with us for an hour or so. Rudy looked at the areas we were concerned about, he did some measuring and testing, and was able to help us figure out a less costly solution to our problems. I would most certainly go back to him in the future when it's time to replace the older refinished floors with a new product.
-Rick C.

We needed someone on short notice to refinish our hardwood floors in our Tiburon house. Jeff and the team at Floortex came highly recommended and did not disappoint. They were responsive, were able to work with our remodel schedule, and a fair price. The end result was great as well.
-David K.

Rudy and his team are great. They beautifully refinished our Edwardian wood floors throughout the main floor of the house; the new wool runner going up the stairs and into the upstairs hallway looks great; ditto for the area carpet installed in our sunroom. Special highlights: 1) they expertly installed a "French Knot" around our fireplace area that perfectly matches the already existing ones in the corners of the main floor rooms, 2) without any hesitation and with the utmost courtesy, they re-did a small area that needed attention.
-Anna W.

Rudy and his team are very experienced and professional. I've used him on two projects and working on a third. The pricing of his products is good and his crew is very polite and qualified--he uses experienced installers who do the job better than expected. Rudy provides useful options when you want to explore lower pricing, he's just good at understanding the client's needs.
-Mark D.

Rudy and his team are great, he was very patient with us, explaining all of our options, giving lots of helpful info. We ended up getting a product we weren't considering before (luxury vinyl plank) and we love it! I particularly appreciated the installation team - we had a bunch of construction issues with our condo building which meant that there were a bunch of construction people working on the windows while the floor was being installed. Roger and RJ worked around them with no problem, and were very helpful and communicative.
-Maria H.

Stopped by a few weeks ago just to get an idea of hardwood colors and pricing as I am preparing for another home remodel. The owner of the store came over to answer our questions. He was so knowledgable and took the time to discuss all the difference between solid and engineered, floating versus glued, and different levels of quality. It was so informative and interesting and I greatly appreciated all the advice. Not to mention spectacular selection.
-Lola S.

We were looking for hardwood floors and Rudy at Floortex went above and beyond in educating us on the best options that fit our criteria. He is extremely knowledgeable and a consummate professional. We highly recommend working with him and Floortex Design.
-Jennifer M.

We live in a San Rafael Craftsman style home, close to a 100 years old, with hardwood floors in the kitchen, dining room, and living room. It was very important to achieve the original look of the floors. Rudy Hassid was the man for the job. His crew was professional, timely, and the work was done three days after we accepted the bid. All work performed as described. Floors looks fabulous, better than new. Our expectations were met and then exceeded. Thank you, Rudy!
-Cyndi M.

DAN DIEDRICKSON is First Choice...his ability to help customers sort out decisions and guide them to a purchase; because he is intellectually and emotionally engaging with a professional atmosphere. also, Dan Diedrickson learned I was purchasing window treatments from Hunter Douglas in Dublin and redirected me to Pat @ First Choice Abbey Carpets in Danville for window treatments; keeping the cash flow of business local ...brilliant salesmanship for our community. all is well......Smiles Respectfully Submitted,
-Patricia & Gary S.

The Danville Floortex Design First Choice Abbey will go above and beyond to satisfy the customer. My Mom and I met with Kathy in the office to choose carpet for two bedrooms. They're contemporary, knowledgeable and honest about the delivery and installation schedules. She communicated with us every step of the way. The installers were on time, extremely polite and fast. This office and staff makes it an enjoyable experience with a family-like atmosphere. We had put a down payment with a well known commercial carpet dealer with stock on hand and a shorter install delay, but it would have been more expensive and we felt treated more like a job number instead of people. I cancelled and got my deposit back. Once we engaged with Floortex Design, the personable service and responsibility to the customer was worth it.
-Sean C.

Dan Diedrickson provided excellent service from our first meeting to his personal delivery of my area rug. He was extremely helpful in the selection process and made every effort to have my carpet ordered, bound and delivered before Christmas working on an extremely tight timeframe. He went above and beyond to ensure that the everything went smoothly and I really appreciate his professionalism and follow-up.
-C S.

The installation crew from Abbey Carpet was punctual, efficient and thorough. The results were exactly as we had hoped. GREAT JOB! Satisfied Danville customer
-Mike M.

From the very first showroom meeting, to the thoughtful post installation follow-up call, Dan Diedrickson and the entire Abbey Carpet Team provided an absolutely first rate carpeting experience. Dan took the time to listen to my requirements and budget, then presented a variety of options in my range. The selection was excellent and consisted of many well-respected brands. I was able to take home sample boards to view in the lighting of my home and after we made our selection, Dan personally came to our home to ensure proper measurements and seam alignments. The Abbey installation team arrived on time and were pleasant and professional. The installation proceeded quickly and no detail was overlooked. It was a quick and satisfying walk through with the install team, who would only leave after they were sure everything was perfect. Value and service are alive and well at Abbey Carpet. A must to visit with if you are in the market for carpet.
-Justin S.

We recently chose First Choice Abbey Carpet in Danville for replacement of carpeting in one of our bedrooms, and we chose well! The entire experience, from Pat's excellent help in the store, to her prompt visit to our house for measurements, to the expert and efficient installation, which also included the moving of furniture out and back in, couldn't have been better. The new carpet looks wonderful. For any future carpeting or flooring needs, I will be returning to First Choice Abbey Carpet.
-Madeline S.

First time I ever had to replace carpet and had no clue where to start. Dan walked me thru the process and help me pick out the perfect carpet. He also noticed at my condo the last set of carpet was done wrong on the stairs. Showed us the different between the types of steps. the previous carpet people took shortcuts and didn't do the proper Hollywood stairs. Needless to say it looks 100 time better then done properly. Loved my new carpets and their plushness. Would go back for Dan's advice on carpet if I ever need it again!!
-Maily T.

We shopped many stores but when I called First Choice Abbey Carpet, Dan Diedrickson responded and offered to promptly come over and discuss our needs. First Choice Abbey Carpet beat the competition by a hundreds of dollars for the identical product; two custom rugs and pads. The quote was for the same size rugs and bindings! That was not the end of my wonderful experience. Dan personaly delivered my rugs and helped place them in my home. Wow! what Service and the best value in the area. By the way I've been doing business with First Choice Abbey Carpet since we moved to Danville in 1981.
-Dinah T.

Shamar is the "go-to" person who knows her stuff. She made the entire experience pain-free which is more than can be said about other flooring companies. (Some of them need improvement on their receptionists who know little to nothing about flooring materials!) However, Shamar is not a "newbie" to the flooring business. We found her suggestions extremely helpful in choosing what would best fit our needs with three large dogs. Additionally, we appreciate her patience and non-pushy sales behavior. We are extremely happy with the carpet and vinyl plank flooring that was put into our master bedroom. We plan to have Floortex complete the remainder of our house shortly. If you're debating on which company to go with, you should check out this location for an estimate.
-Rod S.

We absolutely had a wonderful experience choosing our flooring and having it installed. The office manager Marvetta and her assistant Melanie are awesome! Their customer service was amazing and we would give them 10 stars if we could!!!!! Very personable and helpful. We will definitely go to Floortex in the future.
-Wes & Pat D.

We went looking for new flooring in family room and kitchen and front entrance. Floortex has a huge selection and we were able to bring several samples home. We selected the waterproof planks for the kitchen and plush stain master for the family room. The look is terrific , the service was exemplary and we are extremely pleased with our choice. I would recommend this company.
-Ali G.

I have had a great experience working with Shamar from the Vacaville store. She was prompt arriving for the appointment at my home, had more samples than was needed and matched the existing floor in my home perfectly. I am more than impressed with the workmanship and quality of the flooring I had installed in my home office area. Adding 'new' baseboards was a great suggestion and well worth the cost. Adding the baseboard to the bottom of the newly installed cabinets also made all the difference to the professional looking office I now have. The lead installer, Rual, and his partner did awesome workmanship. Top-notch professional job. I am extremely happy with my home office area. Love it! Thank you so much for the great experience. It was a pleasure working with everyone..
-Phyllis M.

We installed hardwood throughout our home. Rick did a great job!!
-Snow P.

Melanie was easy to work with and took the time to make sure we got the best carpet for the best value. Installation was done in one day as promised including moving heavy furniture in and out. New flooring is always a big project but I would use Abbey Carpet again.
-Craig M.

My wife and I had searched for over six months for the perfect hardwood flooring. We were looking for something contemporary that needed to fit a few specific requirements. It had to be 3/4”, wife plank, light gray color without V groves. After visiting many locations, we found exactly what we were looking for at Abbey Carpet Vacaville. Bob Ash was very helpful and knowledgeable in the selection of our new floor. We are very happy with the buying experience and customer service that we received from Abbey Carpet.
-William H.

I just wanted to share a little about my experience with Abby Carpet in VACAVILLE , all though I had to have two installment upon MY request and the bedrooms still have to be installed , I am ecstatic with my carpets ! I had a very difficult time picking My carpet and the more places I went to the more and more I was confused . Abby in Vacaville was very patient , knowledgeable and extremely helpful .oh and one important part their pricing is amazing . I will continue to send ALL my friends to Abby in Vacaville . Thanks again
-Dina W.

We just finished carpeting a large area in my home. After speaking with people at three different carpeting stores and getting quotes, it was an easy decision to go with Floortex of San Rafael. All three had very similar quotes so the differentiating factor was an understanding of our needs and responsiveness. From the beginning, Sonya was fabulous. She is incredibly customer oriented, efficient, patient and knowledgeable. She listened and came up with the best recommendations. The crew she sent was fantastic. They moved heavy furniture with ease, were incredibly careful and did a great job in small spaces which required careful cutting. Definitely stop by their location if you are looking for carpet.
-Leslie G.

I have been doing business with the good people at San Rafael Floortex Design, for many years, and they still impress me with their excellent customer service and really great inventory!! I'm really impressed with their showroom, every time I go in, and I never need to go anywhere else for my design needs,and will continue to do so in the future!
-Donna M.

Today FloorTex Design just finished installing a new hardwood floor in our master bedroom/retreat. It was a tough job because we were living in that room...two large clothes closets, a stereo closet, a fireplace with window seating, plus all the furniture, California King, night stands, ladies' dresser, cedar chest, couch and men's highboy. The installers came in, scoped out the job and went to work. They had to move all the furniture to one side of the room while they stripped out the old carpet and pad and baseboards. They did a great job and finished in less than two days. Excellent work and left the job cleaner than when they started. I will use FloorTex Design and Rudy Hassid, the owner, for all my future flooring needs. Thanks Rudy!!
-Dennis H.

Wow, they are great! Ann helped us put together a complete kitchen and hardwood floor remodel that is magazine worthy. Again, they are truly the best.
-Liran M.

We contracted with Floortex Design because we were very impressed with their knowledge and professionalism. We loved working with Kristen and then Rudy (when Kristen was on vacation). Their quote was very reasonable for the new hardwood floor installation and they met our satisfaction every step of the way. Rudy personally came out to our a house a few times to make sure the work was meeting our expectations. When there were a few detail items at the end of their work, they gladly returned to make all adjustments. I highly recommend them to anyone looking for floor work.
-David L.

Daren, Alberto and the whole crew were not only great at counseling and helping me pick out the right color of stain and finish, but worked within my schedule and were very courteous. Their follow-up after was quite impressive. They even helped me put pads on chair legs and move everything back. I highly recommend them to my clients and friends.
-Stephanie P.

I recently had my hardwood floors refinished and couldn't be more pleased by the result. My floors look like they were newly installed. Daren and crew were meticulous in preparing and finishing the floor. Even a very worn spot near a door came out as beautifully as the rest. I'd recommend Babcock Floors to anyone seeking a beautiful restoration!!
-Jill J.

I should have written this review a year ago, sometimes we aren't as quick to give people the credit they deserve and Babcock Floors really deserves credit. They were absolutely wonderful!!!!! We bought our house from flippers who pulled up the carpets left all the staples, nails, horribly stained destroyed areas, and gave the floors a quick dirt and dust filled coat of who knows what! Darren and his crew came in and rescued our floors, they are absolutely beautiful now. It's one of the first things people say when they see our house for the first time. On top of doing an incredible job the guys were a joy to work with! I pushed for minute details and they took the extra direction with a smile. Really Hire them, they are GREAT!!!!!!
-Am A.

Very knowledgable on wood and laminate flooring. They don't pick up the call is an issue. Pls visit this place before u finalize.
-Vishnu B.

Now have replaced extensive carpet with wood twice by the Floor Konnection, and will use them again without hesitation or visiting anyone else. Helpful advice from owner Daniel, ample product display in showroom, careful prep, excellent installation and cleanup. Work done as scheduled.
-Frank P.

Great company, great pricing, and awesome installers. Daniel had the best price and even sold me baseboards at a great price. Everything went very smooth and no hidden charges or surprises. I will not hesitate to go back to the Floor Konnection if I ever need flooring or window coverings again. Give them a try and call Daniel!
-Troy D.

We chose a high-quality carpet from their vast selection, and they installed it perfectly in 2 days in our 2-story house. Sonny, the installer, and his helper moved all the heavy furniture around without any damage, and did a great job in every room, including cutting around several built-in closet organizers. We would recommend them to anyone.
-Thomas S.

I have worked with Daniel the owner on several projects and I have nothing but great things to say about him and his company. I refer him every chance I get and he is my floor guy for life.
-Lauri I.

My wife and I recently had our engineered hardwood and carpet replaced by The Floor Konnection. We visited showrooms throughout the Sacramento area and got three estimates for the job. The Floor Konnection did not have the cheapest bid, but the owner, Daniel Meidinger, matched the lowest price and earned our business. Daniel is a third generation flooring guy. Believe me; you want that experience for a major job such as ours. Although you can get the same major hardwood and carpeting brands at most flooring showrooms, you can't get the same installers or customer service. Daniel hires only the best pros for all facets of the job: flooring demolition, hardwood and carpet installation, minor carpentry, painting, and moving. Our old hardwood was especially hard to remove; the guys did it at the contract price-no surprises at the end of the job. Our carpet installers worked from 9:00 a.m. to 7:30 p.m. to get the job done at our convenience. The painter's pride and professionalism exceeded our expectations. Daniel even hired professional movers to move the heavy furniture out and back in our house. Daniel and his job supervisor, Chuck, were at our house up in El Dorado Hills daily to check on progress and attend to our concerns. We are extremely picky and wanted things done right. My take is that Daniel and Chuck cared more about the final result than even we did. Finding this level of professionalism and customer service is rare in our experience. The Floor Konnection provides that level of expertise and care. The project was completed on-time, on-budget, and the results are beautiful. My wife and I highly recommend The Floor Konnection for a job well done.
-Mark P.